Water Heater Repair Essential
Essential coverage for expensive
water heater repairs.
Enjoy the Benefits
With Water Heater Repair Essential from econic, you’ll have coverage up to $1,500 a year for covered water heater repair or replacement if needed. Just $8.99 per month. Available to homeowners. Taxes may apply.
View the terms and conditions.
Whether you have a gas, tankless or electric water heater, when you enroll in the program you'll benefit from:
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Up to $1500 per year toward covered water heater repair or replacement (if needed)
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Access to prescreened technicians
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No repair bill to pay (when the cost is within the service agreement limits)*
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Unlimited number of service calls per year
Enroll & Save
Call us at 866.249.1184 to enroll or learn more.
Our staff is available Monday through Friday, 8 a.m. to 7 p.m. ET.
What Water Heater Repair Essential offers
The plan covers up to $1,500 toward covered repair or replacement of most major parts on tank-based and tankless electric water heaters, propane water heaters and natural gas water heaters, including:
Electric water heaters:
- Drain valve
- Temperature/pressure relief valve
- Upper and lower thermostat
- Upper and lower element
Gas water heaters:
- Burner supply tube and assembly
- Drain valve
- Gas valve
- Main burner
- Supply tube and assembly
- Temperature control
- Temperature/pressure relief valve
- Thermocouple
Waiting period
There is a 30-day waiting period from the day of enrollment before you are eligible for repair or replacement. A complete description of the terms and conditions* is contained in the service contract sent once you enroll.
Already enrolled?
How to request service:
If you believe that your water heater needs repair or replacement, call 866.249.1184.
-
If you were previously a Duke Energy utility customer, your Home Protection Plans were included on your monthly electric bill. However, since you are no longer a Duke Energy regulated utility customer, we cannot add the plan amount to your monthly utility bill. Your credit card will be charged each month for your selected home protection plan(s). You will receive a confirmation email once your payment has been processed.
-
There is an annual limit for covered repairs or replacement up to $1,500 per year based on enrollment date.
-
The plan covers items listed in the terms and conditions. Preexisting conditions are not covered. Other limitations and exclusions apply. See the terms and conditions for complete limitations and exclusions.
-
Most parts of the tankless or tank-based electric, natural gas and propane water heaters.
This includes, but is not limited to, electric water heater: drain valve, upper and lower thermostat, upper and lower element and temperature/pressure relief valve. On the gas water heater: burner supply tube and assembly, drain valve, gas valve, pilot light, supply tube and assembly, temperature control, thermocouple, temperature/pressure relief valve and main burner.
-
Your coverage term starts the day your enrollment is processed. To help prevent service calls on preexisting problems, there is a 30-day waiting period for repairs and replacements.
-
Residential homeowners are eligible. Commercial properties, renters, or multiunit dwellings are not eligible.
-
A prescreened technician will do the repair.
-
Already enrolled? To schedule your repair, call 866.249.1184. We will dispatch the technician for your service.
-
You may cancel your plan at any time by calling 866.249.1184.
What Water Heater Repair Essential offers
The plan covers up to $1,500 toward covered repair or replacement of most major parts on tank-based and tankless electric water heaters, propane water heaters and natural gas water heaters, including:
Electric water heaters:
- Drain valve
- Temperature/pressure relief valve
- Upper and lower thermostat
- Upper and lower element
Gas water heaters:
- Burner supply tube and assembly
- Drain valve
- Gas valve
- Main burner
- Supply tube and assembly
- Temperature control
- Temperature/pressure relief valve
- Thermocouple
Waiting period
There is a 30-day waiting period from the day of enrollment before you are eligible for repair or replacement. A complete description of the terms and conditions* is contained in the service contract sent once you enroll.
Already enrolled?
How to request service:
If you believe that your water heater needs repair or replacement, call 866.249.1184.
-
If you were previously a Duke Energy utility customer, your Home Protection Plans were included on your monthly electric bill. However, since you are no longer a Duke Energy regulated utility customer, we cannot add the plan amount to your monthly utility bill. Your credit card will be charged each month for your selected home protection plan(s). You will receive a confirmation email once your payment has been processed.
-
There is an annual limit for covered repairs or replacement up to $1,500 per year based on enrollment date.
-
The plan covers items listed in the terms and conditions. Preexisting conditions are not covered. Other limitations and exclusions apply. See the terms and conditions for complete limitations and exclusions.
-
Most parts of the tankless or tank-based electric, natural gas and propane water heaters.
This includes, but is not limited to, electric water heater: drain valve, upper and lower thermostat, upper and lower element and temperature/pressure relief valve. On the gas water heater: burner supply tube and assembly, drain valve, gas valve, pilot light, supply tube and assembly, temperature control, thermocouple, temperature/pressure relief valve and main burner.
-
Your coverage term starts the day your enrollment is processed. To help prevent service calls on preexisting problems, there is a 30-day waiting period for repairs and replacements.
-
Residential homeowners are eligible. Commercial properties, renters, or multiunit dwellings are not eligible.
-
A prescreened technician will do the repair.
-
Already enrolled? To schedule your repair, call 866.249.1184. We will dispatch the technician for your service.
-
You may cancel your plan at any time by calling 866.249.1184.
Available in Florida.
*Exclusions and limitations apply. See terms and conditions details at applicable product page. These products or services are administered by Duke Energy One, Inc. located at 526 S. Church Street, Charlotte, NC 28202 and provided by TWG Home Warranty Services, Inc. (in FL, provided by ServicePlan of Florida, Inc.) located at 175 W Jackson Blvd., Chicago, IL 60604.
Duke Energy One doing business as econic (“Duke Energy One”) is not the same company as Duke Energy Corporation’s regulated utilities, including Duke Energy Carolinas, Duke Energy Florida, Duke Energy Kentucky, Duke Energy Indiana, Duke Energy Ohio and Duke Energy Progress (“Regulated Utilities”). Duke Energy One is not in any way sanctioned by the state utility commissions regulating the Regulated Utilities. Purchasers of products or services from Duke Energy One will receive no preference or special treatment from the Regulated Utilities; and a customer does not have to buy products or services from Duke Energy One in order to continue to receive the same safe and reliable electric or gas service from the Regulated Utilities. Nonpayment for these products or services may result in removal from the program, but will not result in disconnection of electric or gas service by the Regulated Utilities. THIS MESSAGE IS PAID FOR BY THE SHAREHOLDERS OF DUKE ENERGY CORPORATION.
